This privacy policy sets out how Sound for Life Ltd uses and protects any information that you give to Sound for Life Ltd when you use www.fobrain.com website.
Sound for Life Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.
Sound for Life Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from the 1st of March 2024.
What we collect
We may collect the following information:
- name and job title
- contact information including phone, email address and postal address
- demographic information such as postcode, preferences, and interests
- other information relevant to customer surveys and/or offers
If you wish to order device or subscribe service requiring payment, we may link to a CPI conforming website that will ask for your credit card number or checking account information to process your initial payment and all subsequent payments. That information may be kept by the credit card service provider in a safe location or by Sound for Life Ltd in a safe location.
If you insert an affiliation code in the order form, the owner of the affiliation code will be informed of your order once it is confirmed.
If you insert an affiliation code in the affiliation program form, the owner of the affiliation code will be informed of your subscription once it is validated.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
- From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
- We use your personal information to process the delivery. You agree that in order to process your order and to protect you and Sound for Life Ltd from fraudulent transactions, Sound for Life Ltd may provide your order information to reputable third parties to perform address verifications and make deliveries.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Sharing your personal information
If you order equipment through the website www.soundforlife.com we may share your information including email address, postal address, and phone number with our delivery agent. Our delivery agent is authorized to use and access to your details exclusively to permit the verification and the delivery of your order.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@soundforlife.com
We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
You may request details of personal information which we hold about you. A small fee will be payable. If you would like a copy of the information held on you, please write to info@soundforlife.com
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.