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Frequently Asked Questions


We usually deliver within 4 to 5 working days by express carrier (FedEx, UPS, DHL, etc.).

We offer a 30-day money-back guarantee if you are not satisfied for any reason. Simply return the product to us and we will give you a full refund.

Your order will be processed within 24 hours and shipped from one of our warehouses in the USA, Europe or Asia. Once your order has been shipped, you will receive a confirmation e-mail with your tracking number within two working days. You will then be able to track your package on the carrier’s website.

Thinking Global.

Our Offices

🇭🇰 Global HQ
Unit 507, 5/F, Chinachem Golden Plaza,
77 Mody Road, Tsim Sha Tsui East,
Kowloon, Hong Kong

🇪🇺 European HQ
Tomatis Developpement SA
76 Av. de la Liberté,
1930 Gare Luxembourg

🇺🇸 US Local Office
2817 Teakwood Lane, Plano,
TX 75075, United States

🇫🇷 Paris Local Office
Sound for Life / Tomatis
18 Rue de la Pépinière
75008 Paris

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